Effective Date: 10 August 2025
Website: [www.auto-guard.com.au]
ABN: 27 651 602 783 – Gastor Pty Ltd

1. Your Privacy Matters

At Auto-Guard, we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal data.

2. What Information We Collect

We may collect and hold the following types of personal information:

• Your name
• Contact details (email address, phone number, address)
• Vehicle information (e.g. registration, model)
• Insurance excess and product registration details
• Payment information (if applicable)
• IP address and website usage (via cookies)

3. How We Collect It

We collect your information when you:

• Register your Auto-Guard product
• Submit a claim or contact us for support
• Sign up for updates or offers
• Use our website or customer portal
• Communicate with us via email or phone

4. Why We Collect It

We collect your information in order to:

• Register and activate your Auto-Guard plan
• Process and manage warranty or excess claims
• Provide customer support and updates
• Improve our products, services, and website
• Comply with legal or regulatory obligations

5. Storing and Securing Your Information

We store your data securely and take reasonable steps to protect it from misuse, interference, and unauthorised access. This includes using encrypted systems and trusted third-party services.

6. Third Parties

We may share your data with trusted third-party service providers, such as:

• Insurance claim processors
• Data storage and IT service providers
• Email communication tools (e.g. marketing platforms)

These third parties are required to handle your data in accordance with Australian privacy laws. We will never sell your information.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse usage patterns. You can disable cookies in your browser settings, although this may affect functionality.

8. Access and Correction

You may request access to, or correction of, your personal information by contacting us directly. We aim to respond within a reasonable timeframe.

Contact us page at:

🌐 www.auto-guard.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about how we handle your personal information, please contact us at:

Auto-Guard
🌐 www.auto-guard.com.au